Dungeons Deep — Terms of Service

1. Agreement

These Terms of Service ("Terms") form an agreement between you and Portalis AI, Inc., a Delaware corporation ("Portalis," "we," "our," or "us"). They govern your access to and use of dungeonsdeep.ai, the Dungeons Deep game, and related services (the "Services"). Dungeons Deep is a product of Portalis AI, Inc.

By creating an account, accessing, or using the Services — including by joining a game session at another player’s invitation, whether or not you have an account — you agree to these Terms. If you do not agree, do not use the Services.

2. Important notices

THE SERVICES USE ARTIFICIAL INTELLIGENCE. The Game Master and other characters are AI systems, not human beings. Their output is unpredictable and may be inaccurate, incomplete, misleading, offensive, or otherwise unsuitable. We do not review or control every output. The Services are for entertainment only. The Game Master and all characters are not licensed professionals and do not provide medical, legal, financial, psychological, or other professional advice. Do not rely on any output for any decision of consequence.

THE SERVICES RECORD YOUR VOICE. Speaking to the Game Master requires recording your audio and transmitting it to third-party speech providers. See Section 8 and our Privacy Policy.

THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (Section 25). You agree to resolve disputes through binding individual arbitration and waive your right to a jury trial and to participate in class actions. You may opt out within 30 days. These provisions do not apply where they are unenforceable under the law of your country of residence.

THE SERVICES ARE IN BETA. Data may be reset or lost. See Section 7.

3. Eligibility

You must be at least 13 years old to use the Services.

If you are under 18, or under the age of majority where you live, you may use the Services only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. By accepting these Terms you represent that you have the legal capacity to enter into this agreement, or that a parent or guardian has done so for you.

The Services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that a user is under 13, we will terminate the account and delete their personal information. If you are a resident of a country that sets a higher minimum age for consent to online services, you must meet that age.

You may not use the Services if you are barred from doing so under applicable law or sanctions.

4. Content

Dungeons Deep is a fantasy roleplaying game. Gameplay includes combat, peril, and mature themes of the kind found in tabletop roleplaying games generally. Because the Game Master generates narrative in response to player input, the specific content of any session is not fixed in advance and is not reviewed by us before you see it. Section 13 sets out what players may not attempt to generate.

5. Accounts

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us at info@portalis.ai of any unauthorized use.

Provide accurate registration information and keep it current. We may suspend or terminate accounts containing false information or used in violation of these Terms. You may not share, sell, or transfer your account.

6. The Services

Dungeons Deep is an online tabletop roleplaying game in which an AI Game Master narrates and runs campaigns and quests for one or more players. It includes a game engine, character and campaign systems, maps, voice interaction with the Game Master, and multiplayer sessions.

Multiplayer sessions are invite-only. Other players in your session can see your text communications to the Game Master and hear your voice during play. Do not share anything in a session that you would not want other players to have.

Communication between players outside of Game Master interaction may take place on third-party platforms we do not operate. Those platforms have their own terms and privacy policies, and we are not responsible for them.

We may add, change, suspend, or discontinue any part of the Services at any time.

7. Beta

The Services are a beta release. They are incomplete, under active development, and may contain defects. Features may change or be removed, and sessions may be interrupted. Game data, characters, campaigns, and account data may be modified, reset, or deleted during beta, including without notice. We make no commitment to preserve any data created during beta.

We offer no service level commitment, uptime guarantee, or support response time during beta.

If you provide feedback, bug reports, suggestions, or ideas, you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without compensation or attribution.

8. Voice features

When you speak to the Game Master, we record your audio, transmit it to third-party speech-to-text providers for transcription, and use the resulting text to generate the Game Master’s reply. Replies are converted to audio by third-party text-to-speech providers.

By using voice features, you consent to the recording, transmission, storage, and processing of your voice as described here and in our Privacy Policy.

You may not submit recordings of any person who has not consented, use voice features to impersonate any real person, or attempt to generate synthetic speech in the voice of a real person.

9. Subscriptions, Turns, and Crowns

Turns

A Turn is one instance of the Game Master speaking — from when the Game Master begins a response to when it finishes — regardless of which player prompted it. Conversation between players, movement, and other actions that do not cause the Game Master to speak do not consume Turns.

Subscriptions include an allotment of Turns per billing period. Unused Turns do not carry over to the next billing period. Turns may also be purchased separately.

How Turns work in multiplayer.Every player in a session may interact with the Game Master freely so long as at least one player in the party has Turns remaining. Turns are charged across party members’ balances in rotation, skipping any player whose balance is empty. Your balance is only used while you are present in a session.

This means your Turns may pay for Game Master responses prompted by other players in your party, and other players’ Turns may pay for responses you prompt. Party members who have Turns effectively cover those who do not. This is intentional — it allows one player to host a table.

When every balance in the party is exhausted, play stops for the whole party until someone purchases more Turns.

Crowns

Crowns are a virtual in-game currency used to obtain cosmetic and optional items such as dyes and alternate Game Master appearances.

Crowns are a limited, personal, revocable license to access features of the Services. Crowns are not money, not a stored-value or gift card product, not property, and have no monetary value. They cannot be redeemed for cash or for anything of monetary value outside the Services.

• Purchased Crowns do not expire and persist across subscription periods.
• Crowns are non-transferable. You may not sell, gift, trade, or transfer them.
• Crowns are forfeited without refund if your account is terminated for violation of these Terms, if you delete your account, or if we discontinue the Services or the Crowns system.
• We may change the price of Crowns, what Crowns purchase, and the availability of any item at any time. Changes do not affect Crowns already in your balance except as stated above.
• Crowns granted promotionally or as compensation are subject to the same terms and likewise have no monetary value.

Billing

Subscriptions renew automatically at the then-current price until cancelled. You may cancel at any time in your account settings; cancellation takes effect at the end of the current billing period. We provide renewal and pricing disclosures as required by law, including California’s automatic renewal law.

Payments are processed by Stripe. We do not store full payment card numbers. You are responsible for applicable taxes.

10. Refunds

Purchases of Crowns, Turns, and subscription periods are final and non-refundable, except where required by law or where we choose to provide a refund at our discretion. Crowns and Turns are delivered immediately on purchase.

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a purchase of digital content within 14 days. Where you have expressly consented to immediate delivery and acknowledged that you lose that right as a result, the withdrawal right does not apply. Nothing in these Terms limits any statutory right you have that cannot be waived.

11. Your content

"Your Content" means anything you submit to the Services, including characters, campaigns, text, images, voice recordings, and other material. You retain ownership of Your Content and represent that you have all necessary rights to submit it.

You grant Portalis a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, transferable, perpetual, and irrevocable license to host, store, reproduce, modify, adapt, publish, translate, distribute, publicly perform and display, create derivative works from, and otherwise use Your Content in connection with operating, providing, improving, and promoting the Services and Portalis’s business, in any medium now known or later developed.

We may, but are not obligated to, review, screen, edit, or remove Your Content at any time for any reason.

Generated content. As between you and Portalis, you own the narrative content the Game Master produces in direct response to your input. You do not own the Game Master, its underlying models, or any part of the Services. You grant Portalis the same license described above with respect to that content.

12. License and restrictions

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own non-commercial entertainment. All rights not expressly granted are reserved.

You may not: reverse engineer, decompile, or attempt to derive source code; use bots, scrapers, or automated means to access the Services or extract data; circumvent any technical restriction, rate limit, or access control; use the Services to develop a competing product or to train any machine learning model; resell, sublicense, or commercially exploit any part of the Services; or access the Services after we have blocked or terminated you.

13. Acceptable use

You may not use the Services to submit, generate, or attempt to generate content that:

• infringes any intellectual property, privacy, or publicity right;
• constitutes sexual exploitation or abuse of a minor, including grooming, sexual extortion, or child sexual abuse material of any kind;
• is obscene or pornographic, or constitutes sexual harassment;
• is threatening, abusive, harassing, bullying, defamatory, or excessively violent;
• constitutes hate speech, or demeans or promotes discrimination or violence based on race, ethnicity, national origin, gender, gender identity, sexual orientation, religion, age, disability, or other protected characteristic;
• glorifies or encourages self-harm, suicide, or disordered eating;
• promotes terrorism, violent extremism, or criminal activity;
• impersonates any person or misrepresents your affiliation;
• solicits personal information from any minor;
• contains malware or code designed to disrupt any system; or
• in our reasonable judgment is objectionable or exposes us or our users to harm or liability.

You also may not disrupt the Services or other players’ use of them, attempt unauthorized access to any account or system, harvest other users’ information, use the Services unlawfully, or attempt to manipulate the Game Master into producing prohibited content.

Multiplayer conduct. You are interacting with real people, in voice. Harassment of other players violates these Terms whether it occurs in text or in voice.

We may investigate suspected violations and take any action we consider appropriate, including removing content, suspending or terminating accounts, forfeiting Crowns, and reporting to law enforcement.

14. Reporting

If you encounter content or conduct that violates these Terms — including anything generated by the Game Master — report it through the Services or to info@portalis.ai.

We do not pre-screen content and are not obligated to monitor the Services, but we reserve the right to do so.

15. Our intellectual property

The Services, including all software, game engine code, artwork, 3D assets, avatars, characters, audio, music, text, and design, are owned by Portalis or its licensors and protected by intellectual property law.

"Portalis," "Dungeons Deep," and associated logos are trademarks of Portalis AI, Inc. Nothing here grants you any right to use them.

Game system attribution. This work includes material from the System Reference Document 5.2 ("SRD 5.2") by Wizards of the Coast LLC, available at https://www.dndbeyond.com/srd. The SRD 5.2 is licensed under the Creative Commons Attribution 4.0 International License, available at https://creativecommons.org/licenses/by/4.0/legalcode.

16. Third-party services

The Services rely on third-party providers including AI model providers, speech processing providers, hosting, and payment processing. Our Privacy Policy describes the categories of providers and what they receive. The Services may link to sites we do not control and are not responsible for.

17. Termination

You may stop using the Services at any time. You may cancel your subscription in your account settings, and you may request deletion of your account and data by contacting info@portalis.ai.

We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Services.

On termination your license ends immediately, Crowns are forfeited as described in Section 9, and we may delete your account and content subject to our Privacy Policy and applicable law. Sections 11, 15, and 18 through 25 survive.

18. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DATA WILL BE PRESERVED.

WE MAKE NO WARRANTY REGARDING ANY CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE. SUCH CONTENT IS INHERENTLY UNPREDICTABLE AND MAY BE INACCURATE, OFFENSIVE, OR INAPPROPRIATE. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF OR RELIANCE ON IT.

WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF OTHER PLAYERS.

Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PORTALIS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, ANY AI-GENERATED CONTENT, ANY CONDUCT OF OTHER PLAYERS, OR ANY UNAUTHORIZED ACCESS TO YOUR DATA.

OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

These limits apply regardless of the theory of liability and even if we were advised of the possibility of such damages. Nothing in this section limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited. Some jurisdictions do not allow these limits, so they may not apply to you.

20. Indemnification

You agree to indemnify and hold harmless Portalis and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, Your Content, your violation of these Terms, or your violation of another’s rights.

21. Copyright

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. See our Copyright Policy, which is incorporated into these Terms.

22. Changes

We may modify these Terms. We will post the revised version and update the "Last Updated" date. Material changes take effect no earlier than 14 days after posting, except changes addressing new features or made for legal reasons, which may take effect immediately. Continued use after the effective date constitutes acceptance.

23. Notices

We may provide notices by email or by posting in the Services. Notices to us:

Portalis AI, Inc.
3500 Jefferson Street #303
Austin, TX 78731
info@portalis.ai

24. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. For disputes not subject to arbitration, you and Portalis consent to the exclusive jurisdiction of the state and federal courts in Travis County, Texas.

If you are a consumer resident in the European Economic Area or the United Kingdom, nothing in this section deprives you of the protection of the mandatory laws of your country of residence or of your right to bring proceedings in the courts of that country.

25. Arbitration and class action waiver

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

This Section does not apply to consumers resident in the European Economic Area or the United Kingdom.

Agreement to arbitrate. You and Portalis agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively by final and binding individual arbitration rather than in court, except that either party may bring qualifying claims in small claims court. This Arbitration Agreement is governed by the Federal Arbitration Act. Nothing here prevents you from raising issues with a government agency.

Class action waiver. You and Portalis may bring claims only individually, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims and may award relief only to the individual party seeking it.

Opt out. You may opt out by sending written notice to the address in Section 23 within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Pre-arbitration notice. Before starting arbitration, the initiating party must send a written Notice of Dispute — by certified mail to the address in Section 23, or to your email on file — describing the dispute and the relief sought. If unresolved after 60 days, either party may begin arbitration.

Procedure. Arbitration will be administered by JAMS under its Streamlined Arbitration Rules as modified here. Hearings take place in Austin, Texas, or by video or telephone at your election if your claim is $10,000 or less. The arbitrator will issue a reasoned written decision. All issues, including arbitrability, are for the arbitrator.

Severability. If the class action waiver is unenforceable, this entire Arbitration Agreement is void. If any other provision here is unenforceable, it is severed and the rest enforced.

Changes. If we change this Arbitration Agreement, you may reject the change by written notice to the address in Section 23 within 30 days, in which case the prior version governs.

26. General

Entire agreement. These Terms, with the Privacy Policy and Copyright Policy, are the entire agreement between you and Portalis regarding the Services, and replace all prior versions.

Severability. If any provision is unenforceable, the rest stays in effect.

No waiver. Our failure to enforce any provision is not a waiver.

Assignment. You may not assign these Terms. We may assign them without restriction.

Limitations period. Any claim must be brought within one year after it arises or be permanently barred, except where a longer period is required by law.

Export. You may not use the Services in violation of U.S. export controls or sanctions.

27. Contact

Portalis AI, Inc.
3500 Jefferson Street #303
Austin, TX 78731
info@portalis.ai